PortalLatest topics
» Forumactif Edge - Releases
by Ange Tuteur Tue 03 Sep 2019, 11:49
» GIFActif - Giphy Button for the Editor
by Ange Tuteur Wed 08 May 2019, 17:21
» Forum Closure
by Ange Tuteur Mon 01 Jan 2018, 01:28
» Chit Chat Thread
by Valoish Sun 31 Dec 2017, 19:15
» Font/Text background color.
by Valoish Sun 31 Dec 2017, 19:11
» Forumactif Messenger - Instant Message Application for Forumotion
by Wolfuryo Sun 31 Dec 2017, 18:24
» [GAME] Count to One Million!
by brandon_g Fri 29 Dec 2017, 18:58
» Post Cards
by manikbiradar Wed 20 Dec 2017, 07:50
» [GAME] Countdown from 200,000
by Valoish Wed 13 Dec 2017, 23:22
» GeekPolice Tech Support Forums - GeekPolice.net
by Dr Jay Mon 11 Dec 2017, 19:12
» Asking about some plugin for Forumotion
by Dr Jay Mon 11 Dec 2017, 19:10
» [GAME] What are you thinking right now?
by Van-Helsing Sat 09 Dec 2017, 14:51
» Widget : Similar topics
by ranbac Wed 06 Dec 2017, 18:11
» Change the Background of the Forum and put an image and how to make prefixs?
by Clement Wed 06 Dec 2017, 15:19
» Hello from Western Australia
by SarkZKalie Wed 06 Dec 2017, 05:34
by Ange Tuteur Tue 03 Sep 2019, 11:49
» GIFActif - Giphy Button for the Editor
by Ange Tuteur Wed 08 May 2019, 17:21
» Forum Closure
by Ange Tuteur Mon 01 Jan 2018, 01:28
» Chit Chat Thread
by Valoish Sun 31 Dec 2017, 19:15
» Font/Text background color.
by Valoish Sun 31 Dec 2017, 19:11
» Forumactif Messenger - Instant Message Application for Forumotion
by Wolfuryo Sun 31 Dec 2017, 18:24
» [GAME] Count to One Million!
by brandon_g Fri 29 Dec 2017, 18:58
» Post Cards
by manikbiradar Wed 20 Dec 2017, 07:50
» [GAME] Countdown from 200,000
by Valoish Wed 13 Dec 2017, 23:22
» GeekPolice Tech Support Forums - GeekPolice.net
by Dr Jay Mon 11 Dec 2017, 19:12
» Asking about some plugin for Forumotion
by Dr Jay Mon 11 Dec 2017, 19:10
» [GAME] What are you thinking right now?
by Van-Helsing Sat 09 Dec 2017, 14:51
» Widget : Similar topics
by ranbac Wed 06 Dec 2017, 18:11
» Change the Background of the Forum and put an image and how to make prefixs?
by Clement Wed 06 Dec 2017, 15:19
» Hello from Western Australia
by SarkZKalie Wed 06 Dec 2017, 05:34
Recent Tutorials
Top posting users this month
Top Achievers
Who is online?
In total there are 9 users online :: 0 Registered, 0 Hidden and 9 Guests :: 2 Bots
None
Most users ever online was 515 on Tue 14 Sep 2021, 15:24
None
Most users ever online was 515 on Tue 14 Sep 2021, 15:24
I cant update my forum
Page 1 of 1 • Share
- SLGray
Valued Member - Gender :
Age : 51
Posts : 2465
Points : 7348
Reputation : 290
Location : United States
Language : English
Browser :
Forum Version : 
-
SLGray Thu 10 Nov 2016, 15:12
You should have posted this here: https://fmdesign.forumotion.com/f32-support .
- Ange Tuteur
Administrator - Gender :
Posts : 4741
Points : 12256
Reputation : 2376
Location : Pennsylvania
Language : EN, JA, FR
Browser :
Forum Version : 
-
Ange Tuteur Fri 11 Nov 2016, 11:10
Hello @Mr.Alam,
We'll need to debug the problem. Could you try the following for me ?
Proceed to the control panel, then right click and choose "inspect element", once the devtools open go to the "console" tab. Now that you have the console open, click the update button to begin updating the forum. When the error occurs it should popup in the console, I'd like you to copy and paste the contents of your console here when that occurs.
If you're not able to do this, let me know and we can possibly try another approach.
We'll need to debug the problem. Could you try the following for me ?
Proceed to the control panel, then right click and choose "inspect element", once the devtools open go to the "console" tab. Now that you have the console open, click the update button to begin updating the forum. When the error occurs it should popup in the console, I'd like you to copy and paste the contents of your console here when that occurs.
If you're not able to do this, let me know and we can possibly try another approach.
- Ange TuteurAdministrator
- Gender :
Posts : 4741
Points : 12256
Reputation : 2376
Location : Pennsylvania
Language : EN, JA, FR
Browser : Forum Version : -
Ange Tuteur Mon 14 Nov 2016, 09:44
@Mr.Alam Ah I see. Yes, if you can, send me the login information via PM. That should help me find the issue quicker so that I can remedy it.
- Ange TuteurAdministrator
- Gender :
Posts : 4741
Points : 12256
Reputation : 2376
Location : Pennsylvania
Language : EN, JA, FR
Browser : Forum Version : -
Ange Tuteur Mon 14 Nov 2016, 10:44
@Mr.Alam thanks for the information. 
I managed to update your forum without any issues. When the update stopped working, did it give you any error messages or was it just stuck at 19.53% ?
I managed to update your forum without any issues. When the update stopped working, did it give you any error messages or was it just stuck at 19.53% ?
- Ange TuteurAdministrator
- Gender :
Posts : 4741
Points : 12256
Reputation : 2376
Location : Pennsylvania
Language : EN, JA, FR
Browser : Forum Version : -
Ange Tuteur Tue 15 Nov 2016, 11:09
If it appears stuck, but doesn't give an error message, it's most likely processing an AJAX request. Sometimes the CSS related requests take longer because they're transferring large amounts of data to the server -- usually around 15+ kbs of characters I'd estimate. Depending on your connection and Forumotion's latency it'll take a bit of time to process, all you need to do is be patient and it should continue. 
- Ange TuteurAdministrator
- Gender :
Posts : 4741
Points : 12256
Reputation : 2376
Location : Pennsylvania
Language : EN, JA, FR
Browser : Forum Version : -
Ange Tuteur Mon 21 Nov 2016, 11:00
No problem.
Issue closed
Issue closed
- Sponsored content
Sponsored content
Similar topics
Create an account or log in to leave a reply
You need to be a member in order to leave a reply.
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum