visitors cannot Reply to a message

sohab · sohab Fri 12 Aug 2016, 15:18

i open the Reply to a message to my visitor but they cannot do this
when they put The confirmation code

is always incorect why ???
you can check that to reply to any subject here http://www.howmuchisnetworth.com/

or create a topic here http://www.saudijobstoday.net/post?f=4&mode=newtopic

can i disable the confirmation code ?

**Ange Tuteur** · **Ange Tuteur** Fri 12 Aug 2016, 15:22

Hi @sohab,

I made a reply successfully to --> http://www.howmuchisnetworth.com/t29-wiz-khalifa-net-worth-2016

I think the problem is the readability of the captcha. Unfortunately it cannot be removed, because it's necessary to prevent costly spam.

sohab · sohab Fri 12 Aug 2016, 15:26

no is there a problem
i see in the stat for my site
i see that many people try adding post by they cannot ??

what about here ? http://www.saudijobstoday.net/post?f=4&mode=newtopic

sohab · sohab Sat 13 Aug 2016, 05:35

Guest · Guest Sat 13 Aug 2016, 07:06

sohab wrote:no is there a problem
i see in the stat for my site
i see that many people try adding post by they cannot ??

what about here ? http://www.saudijobstoday.net/post?f=4&mode=newtopic

sohab wrote:!!!

Hello @sohab,

Though it's not in the General Rules and Guidelines (yet), double-posting the way you just did is not appreciated. Your second post doesn't hold any new information to get the issue solved and is just there to draw staff's attention. I kindly ask of you to be patient. We've got many more tasks and members to help, while you cannot expect us to be online 24/7.

Thanks for your understanding and cooperation.

Regards,

Hello

Samantha.

**Ange Tuteur** · **Ange Tuteur** Sat 13 Aug 2016, 12:54

sohab wrote:no is there a problem
i see in the stat for my site
i see that many people try adding post by they cannot ??

what about here ? http://www.saudijobstoday.net/post?f=4&mode=newtopic

It could be because :
- They typed the captcha wrong
- They didn't have a long enough topic title ( I got an error because it needs to be between 10 and 70 characters )
- or some other variable I'm unaware of

I submitted the topic without issue :
http://www.saudijobstoday.net/t38-topic#38

sohab · sohab Sat 13 Aug 2016, 18:43

ok thank you

**Ange Tuteur** · **Ange Tuteur** Sat 13 Aug 2016, 19:38

No problem Rose

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